Operations Coordinator
Posted
Are you an aspiring Operations Coordinator looking for your next exciting challenge?
Bramley Health is delighted to be approaching the opening of our new care home, The Willows in Dartford, and we are looking to recruit an Operations Coordinator on a full time, permanent basis.
About us
The Bramley Health Group is a leading provider of specialist health and social care services in London and the Southeast. We focus on supporting individuals with complex needs to live fulfilling lives, through outcome-focused care pathways.
The Willows is a specialist care home supporting 23 adult males with Mental Health, challenging behaviour, and complex needs. It offers a safe and comfortable environment where every resident feels values and supported.
About the role
The Operations Coordinator will be the key administrative coordinator at The Willows. You will be working with a team of healthcare professionals within a vibrant and fast-paced Mental Health service. You will be coordinating a range of tasks and assisting with the smooth running of the Service. We are looking for a proactive individual with a positive attitude, who is able to work closely with the Registered Manager, supporting with operational and compliance activities.
Responsibilities
General
Complete and manage Staff Rota whilst ensuring all Payroll queries are adequately managed; collate and manage data including information on worked hours, sickness, maternity, holidays etc.
Check all the invoices and discuss any discrepancies with the Registered Manager.
Recruitment - arrange and participate in the interview process. Participate in interviews, liaise with the recruitment team in relation to scanning/emailing candidate documents.
Liaise with Human Resources Department concerning all new starters co-ordinating a comprehensive induction programme. Ensuring the induction pack is given to the new starters on day 1.
Ensure completion of all audits relevant to the Operational and Health and Safety aspects of the Service and maintain effective evidence of this audit process.
Take responsibility for day-to-day improvements and repairs of the infrastructure of the service and ensuring it is thoroughly clean at all times
Signing off maintenance jobs.
Ensure all necessary orders are placed with Registered Managers authorisation.
Check service users folders to ensure files are in good repair, an Index and dividers present in both Daily File and Health File.
Completion and submission of Daily Staffing Report
Audits
To ensure Managers 4 Weekly Audit is completed accordingly.
Complete Staff File Audits and maintain staff training records.
Coordinate Training Supervision - maintains an overview of training and supervision compliance for the service and report this to the Registered Manager.
Be responsible for the delivery and completion of assigned audits and reports for the service Clinical Governance Committee.
Collect all internal Audits within the units Fire Audit (with the manager)
Complete Infection Control Audit (April and October)
Complete Health and Safety Audit (Master) with manager
As the Health and Safety Co-ordinator for the service oversee all aspects of Health and Safety including staff, visitors, and contractors.
Complete weekly financial audits.
Complete all relevant external audits are as required.
Ensure all the internal audits are completed by liaising with other relevant members.
Records Management
Ensuring all staff records are kept up to date
Updating BMI's and Weights on company database
Updating Incident Reports on company database
Following up on Drug alerts
Service Records- making appointments for relevant companies to come out and service equipment etc...
Making sure that all Certificates are up to date in relation to Fire alarms etc.
Updating Policy and Procedure folders
Making sure Environmental Risk Assessments are in date
Archiving all paperwork as required
Updating all posters within the units when needed
Provide and be responsible for an efficient in-house banking scheme for service users and the petty cash system
You will be required to manage petty cash and patient monies
Liaising with Registered Manager
Assist the Registered Manager with handling complaints and investigations
In liaison with the Registered Manager, maintain the Complaints and Incidents database and provide the necessary reports for the Clinical Governance meeting.
Communicate with Registered Manager concerning all purchasing requirements as necessary.
Take minutes at meetings, produce typed draft minutes and complete for presentation as required Produce reports using Excel skills.
Manage and audit the issuing of keys, swipe cards and personal alarms.
Organising the Office, Photocopying, scanning and posting
Uphold confidentiality and Data Protection at all times, with particular reference to personal records of both employees and Service Users.
Undertake any other duties which are deemed suitable for this post holder
Required Skills
Expert in MS Office, in particular Excel and Word
A Levels or equivalent
Good spelling and grammar
Excellent telephone manner
Accuracy and attention to detail
50 wpm typing speed
Extremely responsible with confidential data
Team player with ability to work on own initiative
Good at communicating with a variety of staff including Support Workers, Nurses, senior management and external stakeholders. Prepared to spend time with the Service Users whilst doing so.
What's in it for you?
A Great Team and Environment to work in.
Exclusive retails discounts at Sainsburys, Tesco, Starbucks, Cafe Nero, Zizzi etc
Discounted gym memberships
Discounted cinema tickets available any day of the week (e.g. discounts at Vue, Odeon etc)
Employee Assistance Programme - 24/7 Free and confidential counselling
Refer-a-friend Scheme with financial incentives.
Training and advancement opportunities
Career development and advancement opportunities
If you are interested in learning more about the Operations Coordinator role, then click apply or please do get in touch directly.
Bramley Health is delighted to be approaching the opening of our new care home, The Willows in Dartford, and we are looking to recruit an Operations Coordinator on a full time, permanent basis.
About us
The Bramley Health Group is a leading provider of specialist health and social care services in London and the Southeast. We focus on supporting individuals with complex needs to live fulfilling lives, through outcome-focused care pathways.
The Willows is a specialist care home supporting 23 adult males with Mental Health, challenging behaviour, and complex needs. It offers a safe and comfortable environment where every resident feels values and supported.
About the role
The Operations Coordinator will be the key administrative coordinator at The Willows. You will be working with a team of healthcare professionals within a vibrant and fast-paced Mental Health service. You will be coordinating a range of tasks and assisting with the smooth running of the Service. We are looking for a proactive individual with a positive attitude, who is able to work closely with the Registered Manager, supporting with operational and compliance activities.
Responsibilities
General
Complete and manage Staff Rota whilst ensuring all Payroll queries are adequately managed; collate and manage data including information on worked hours, sickness, maternity, holidays etc.
Check all the invoices and discuss any discrepancies with the Registered Manager.
Recruitment - arrange and participate in the interview process. Participate in interviews, liaise with the recruitment team in relation to scanning/emailing candidate documents.
Liaise with Human Resources Department concerning all new starters co-ordinating a comprehensive induction programme. Ensuring the induction pack is given to the new starters on day 1.
Ensure completion of all audits relevant to the Operational and Health and Safety aspects of the Service and maintain effective evidence of this audit process.
Take responsibility for day-to-day improvements and repairs of the infrastructure of the service and ensuring it is thoroughly clean at all times
Signing off maintenance jobs.
Ensure all necessary orders are placed with Registered Managers authorisation.
Check service users folders to ensure files are in good repair, an Index and dividers present in both Daily File and Health File.
Completion and submission of Daily Staffing Report
Audits
To ensure Managers 4 Weekly Audit is completed accordingly.
Complete Staff File Audits and maintain staff training records.
Coordinate Training Supervision - maintains an overview of training and supervision compliance for the service and report this to the Registered Manager.
Be responsible for the delivery and completion of assigned audits and reports for the service Clinical Governance Committee.
Collect all internal Audits within the units Fire Audit (with the manager)
Complete Infection Control Audit (April and October)
Complete Health and Safety Audit (Master) with manager
As the Health and Safety Co-ordinator for the service oversee all aspects of Health and Safety including staff, visitors, and contractors.
Complete weekly financial audits.
Complete all relevant external audits are as required.
Ensure all the internal audits are completed by liaising with other relevant members.
Records Management
Ensuring all staff records are kept up to date
Updating BMI's and Weights on company database
Updating Incident Reports on company database
Following up on Drug alerts
Service Records- making appointments for relevant companies to come out and service equipment etc...
Making sure that all Certificates are up to date in relation to Fire alarms etc.
Updating Policy and Procedure folders
Making sure Environmental Risk Assessments are in date
Archiving all paperwork as required
Updating all posters within the units when needed
Provide and be responsible for an efficient in-house banking scheme for service users and the petty cash system
You will be required to manage petty cash and patient monies
Liaising with Registered Manager
Assist the Registered Manager with handling complaints and investigations
In liaison with the Registered Manager, maintain the Complaints and Incidents database and provide the necessary reports for the Clinical Governance meeting.
Communicate with Registered Manager concerning all purchasing requirements as necessary.
Take minutes at meetings, produce typed draft minutes and complete for presentation as required Produce reports using Excel skills.
Manage and audit the issuing of keys, swipe cards and personal alarms.
Organising the Office, Photocopying, scanning and posting
Uphold confidentiality and Data Protection at all times, with particular reference to personal records of both employees and Service Users.
Undertake any other duties which are deemed suitable for this post holder
Required Skills
Expert in MS Office, in particular Excel and Word
A Levels or equivalent
Good spelling and grammar
Excellent telephone manner
Accuracy and attention to detail
50 wpm typing speed
Extremely responsible with confidential data
Team player with ability to work on own initiative
Good at communicating with a variety of staff including Support Workers, Nurses, senior management and external stakeholders. Prepared to spend time with the Service Users whilst doing so.
What's in it for you?
A Great Team and Environment to work in.
Exclusive retails discounts at Sainsburys, Tesco, Starbucks, Cafe Nero, Zizzi etc
Discounted gym memberships
Discounted cinema tickets available any day of the week (e.g. discounts at Vue, Odeon etc)
Employee Assistance Programme - 24/7 Free and confidential counselling
Refer-a-friend Scheme with financial incentives.
Training and advancement opportunities
Career development and advancement opportunities
If you are interested in learning more about the Operations Coordinator role, then click apply or please do get in touch directly.
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